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Getting More IT For Less $

This page consists of proven tactics and products to give you better I.T. for less money. Most companies settle for traditional technologies, continually paying more for obsolete products and exhorbitant maintenance costs. The average large company is handicapped by long term agreements with technology companies who prosper by the status quo. Smaller companies assume that they just don't have the means, skillset-wise and investment-wise, to take advantage of better technologies.

Here's some good news: Each month that goes by, more companies, both large and small, take a look at these new technologies and tactics... they may do a cost-benefit analysis, or they may put a Linux server alongside their Windows server to compare them. The results are consistent. Every step away from traditional, closed technologies results in better performance and lower cost. Where there is competition, companies who embrace these new technologies zoom past their competitors.

There are many companies whose bread and butter is obsolescence. Many government contracts demand that old technologies be used, and allocate lots of money to cover the associated high costs. Many companies thrive on the status quo, each organization supporting the others with long-term exclusive contracts. These are not our customers.

We love to work with organizations that want to do better. More and more government departments, blue chip corporations, and small companies are realizing that they will eventually lose their customers if they don't embrace the technologies and tactics that the rising stars are using now.

Server Racks for Small Businesses

Most small businesses do without server racks because they are unnecessary. It's quite understandable that the decision-makers persist in this opinion as each new network and server component becomes more difficult to fit in-- because traditional server racks are prohibitively expensive.

We don't need to enumerate the benefits of server racks to people who have worked with them, or for maintenance engineers who dream of them, but for procurement people...

  1. Space efficiency. Office space is at a premium in every industry. Don't use five times the square footage you need for your server and network hardware. While you can put any component in a rack by setting it on a shelf, business-ready server and network components are available in rackmount chassis and these are very space-efficient.
  2. Cooling. Do-it-yourself vertical stacking may or may not be space-efficient, but violates standard cooling requirements for server and network hardware, and more open space all-the-way-around will extend the life of your components.
  3. Accessibility for maintenance. The internals of horizontal chassis are far easier to access than verticals.
  4. Appearance. If clients or investors visit your server area, a haphazard collection of tower servers, or a homemade wooden rack will not instill confidence for your network.

The benefits of server racks are not controversion, the affordability is. We have been providing customers with affordable racks and rackmount components for 15 years. Here are the secrets.

  1. The rack itself.. This 4' rack and this 7' rack work great (both accommodate standard 19" wide components).

    Get one for the front and one for the back, secure the two halves together with angle iron (available at any hardware store), and you have a very sturdy system. You can saw one 7' unit in half to make both front and back of a 3.5' rack. For non-rackmount hardware, secure angle icon straps horizontally and lay the hardware across them for maximal airflow.

  2. Components. Rackmount network and server components of most types are now available for the small business budget. Our line of rackmount Linux servers are the the least expensive rackmount Linux servers available-- well under $1000 for preconfigured servers with solid state root disks for reliability and speed. There is no reason to settle for tower or desktop form factors.
Innovative Open-source Software

There are so many great open source software products that have better features than commercial products, and put less load on your constrained computers. See the Technologies page for a list of products that we and our customers benefit from daily.

Office Desktop PCs

Here's a very typical situation for office workers at companies small and large. The worker's PC is the central point of her work, yet the PC is updated just to the point where the old versions of office applications run without wheezing. The situation is typical because supported desktop versions of Windows (XP and Vista variants) have resource needs that outpace a normal IT maintenance budget.

A very non-invasive way to improve this situation is to have an experienced technician strip down the Windows operating systems to disable or uninstall those resource-hogging components which are unnecessary; and run server-based office applications which make very little demands of the PC.

If you are more adventurous, you can really make your office workers happy by replacing their bandaged XP and Vista slaves with new economy desktop PCs like those made by Everex. For about $300, you get a new desktop PC with web browser and office applications (which can work on .doc and .xls files). The average office worker will not even know that the PC runs Linux on a Via clone CPU, because everything just works out of the box. A benefit that can't be overemphasized is that the resource-sapping security software needed for Windows is unnecessary.

Great business laptop for about $500

This is a great Sony laptop for typical business usage. It was recently on sale for $450 at Best Buy. The 15" screen has plenty of space for normal apps at 1280x800 pixels.

Be aware that this laptop is not powerful enough to run all of the gadgets and trialware that Sony has loaded it up with. If like most people, you need to read .doc/.xls/.ppt files, but don't use the advanced editing features, you can use the free Google docs applications instead of Microsoft Office. Remove all of the trialware, and uninstall all of the Vista components that you won't use. The only likely challenge for Windows users would be running some effective yet efficient security software, and your security requirements entirely depend on how and where you plan to use your laptop-- you probably do not want to run a full-blown security suite with default settings.

Linux users have no such concerns. OpenSUSE runs great on this laptop out-of-the-box with no performance problems. I would only recommend against installing Beagle, because it runs voracious search jobs in the background.

See this article and forum for the details.

Cost-Saving Tactics
The short list
  • Avoid vendor lock-in. Even if you have contracts with vendors, make your systems work with alternative products or your vendor will dictate all terms. Don't make any long-term contracts with technology providers. Don't prevent yourself from taking advantage of unanticipated bargains and advances in the future, in a field where price drops and technical advances are the norm.
  • Take advantage of free services Many companies offer great, free services. An example is Google. Google offers free office tools that are not only easier to use than the traditional products, but they provide storage, security, and universal access for you. (They are admittedly and necessarily less feature-rich than Microsoft Office or OpenOffice.org. This is an advantage to the casual user.)
  • Always consider open-source alternatives. It is amazing how often an open source alternative will be just as reliable as the commercial offerings. When there are both open source and commercial products which can satisfy the business need, the additional commercial features (bells and whistles) are usually not only unnecessary, but a distraction which consumes resources.
  • Consider non-traditional offerings. One example is server consolidation. I.e., replacing many server with far fewer servers which can provide all the services at least as well, and reliably as the originals. Another example is a period purchase of newer laptop computers. Instead of assuming that you need incrementally faster processors and memory in order to run larger and larger business applications and security suites, consider running server-based business applications and stripping down (or getting a better) operating system. Don't assume that maintenance contracts and name brands are more cost effective than buying extras and shopping for compatibility.
Introduce Alternatives for Microsoft Products

It is usually impractical to completely stop using Microsoft products. Microsoft is the most successful marketing company in history. You can count on it that a person who has never run Microsoft products and competitive free products will assume that the Microsoft offering must be better. For most people, these misapprehensions dissipate if they have an opportunity to really try out a good alternative.

So, whereas you probably do not want to stop using Microsoft products, it is definitely in your best interest to start encouraging the use of alternatives. Firefox 3 is a great starting place. School children use Firefox, yet it is more powerful and has more extensions available than the latest Internet Explorer (including standard support for common web technologies like Flash, Javascript and Java). It is better to use for web development and testing, because it follows World Wide Web standards much more closely than Internet Explorer.

With respect to operating systems, your average MCSE (Microsoft Engineer) acknowledges that other operating systems are better than Microsoft operating systems in many, if not all, respects. The inverse is not true at all. UNIX system administrators are typically amazed at how feeble and ill-designed Windows operating systems are.

Here is a table showing several products where small businesses can directly benefit by switching to superior free alternative.

Microsoft productfree product some advantages of the free alternative
Internet ExplorerMozilla Firefox Firefox is much more efficient with memory, follows Internet standards, has many fewer security flaws
Microsoft Office
(Word, Excel, Ppt, etc.)
OpenOffice.org,
Google Docs
The OpenOffice and Microsoft features leapfrog each other with successive releases. Generally, the OpenOffice products are better for sharing and converting to/from different formats (PDF, HTML, etc.) and run on a wider variety of computers (including older PCs and Macs); but the Microsoft products are more efficient with memory and CPU usage.
The Google apps are quite serviceable and can work with documents from MS word or OOO, but do not have as many features. The Google apps, however, make document sharing much easier, run much better on slow PCs, and are easier to learn and use.
Microsoft Outlook Mozilla Thunderbird &
Sunbird/Lightning
Outlook has great calendar integration, but has never been a good application for Internet email, because its goal is to make email convenient and look good only to other Outlook users. Thunderbird is a powerful tool to handle Internet email for any sender or receiver on the Internet, even working with plain text messages if you receive or choose to send them.
Windows Media
Player
many Windows Media Player is an advertising and promotional engine that, if you apply bi-weekly security patches, can play several multi-media files. Many free alternatives can play the same multimedia files, more efficiently, and without the advertisements and security risks.
IISApache Apache is the main reason why Linux is used in the business world. Apache's first version entirely surpassed IIS in terms of performance, scalability, and features. Apache continues to lead in all areas and, as of 06/2008, has 49% of the web server market compared to 35% for IIS.
SQL ServerPostgresql
Contrary to what you would think by the name SQL Server, the two open source alternatives satisfy SQL specifications much more than Microsoft's SQL Server. In general, SQL Server is blown away by HyperSQL for Java applications; and by Postgresql for other applications.
Windows operating systemsLinux Windows users become more disillusioned with each new Windows incarnation. Vista is widely considered a disappointment by Windows fans, being even less efficient with computer resources than XP (15% market share compared to 71% for XP as of June 2008). All Linux variants have had native 64-bit support for years. 32-bit versions of the memory-hungry XP and Vista have a practical limit of about 3G of RAM regardless of the hardware, yet 64-bit versions of Windows are fraught with practical problems. So much so, that brand new 64 bit Windows systems usually ship with a 32-bit version of XP or Vista.